If you still need help, contact Apple Support. You can use the Apple TV Remote on your iPhone or iPad to navigate your Apple TV to check which version of tvOS you have. If you can't pair your remote, make sure your Apple TV is updated to the latest version of tvOS. If asked to do so, place your remote on top of your Apple TV to finish pairing. Press and hold Back (or Menu) and Volume Up for 5 seconds. Make sure the remote is about 7.5cm from your Apple TV. If your remote still isn't working as expected, try pairing your remote to your Apple TV again. When the Connected notification appears, you can use your remote. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. With our step-by-step instructions, you’ll have your Apple TV remote up and running in no time. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. In this blog post, we’ll guide you through the process, from understanding the Apple TV remote to choosing the right replacement battery and testing the remote after installation. Press and hold the TV/Control Centre button and the Volume Down button at the same time. If your remote still isn't working as expected, try restarting your remote. If the volume buttons on your Apple TV remote stop working, find out what to do. Wait at least six seconds and then plug it back in. Unplug your Apple TV from its power source. Stay within about 6 metres (20 feet) of your Apple TV and move anything that blocks the path between your remote and the front of your Apple TV, television, receiver and sound bar.Ĭharge your remote for 30 minutes using a USB-C to USB or Lightning to USB cable and a USB wall charger. If your remote isn't working as expected, find out what to do. If your Apple TV remote still isn’t working after trying all of the steps above, reach out to Apple Support.įor an easy way to make the new Apple TV Remote (2nd or 3rd gen Siri Remote) findable/pingable with an AirTag and improve ergonomics, check out our review of the Nomad Leather Cover for Apple TV Remote.If your Siri Remote or Apple TV Remote isn't working Press and hold the Remotes & Devices > Volume Control > and choose TV via IR (instead of Auto).Bring the remote within 3 inches of your Apple TV.Let go of the buttons and look for a “Connection Lost” notification on your TV screen.Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote’s status light flash off then back on.Do this by unplugging the power cord in the back of the box, leave it unplugged for 10 seconds, then plug it back in.If your Apple TV is in a cabinet, you can try pulling it out or at least make sure it’s facing forward.Make sure you’re not further than 20 feet/~6 meters away.Remove any items between your remote and your Apple TV box.If you have the 2010-2013 Apple TV Remote you can replace the 2032 coin cell battery by twisting the door on the back.If you have a modern Apple TV remote, you’ll use a Lightning or USB-C cable.Charge your Apple TV Remote (15 minutes should do it but Apple recommends 30).Try your Apple TV Remote again after you try any of these steps or keep moving down the list until it’s fixed □: Apple TV Remote not working? 6 ways to fix it If you have a 2nd or 3rd gen Apple TV – sold between 20 – you may have the old aluminum Apple TV Remote that uses a coin cell battery (all of the steps below won’t apply to that one but the first three steps will). The latter comes with either a Lightning or USB-C port for charging with the older black remote using Lightning to recharge. Is your Apple TV Remote not working? Whether you’re seeing issues intermittently, all the time, or just having trouble with volume buttons, follow along for 6 solutions to fix your Apple TV Remote.ĭepending on what Apple TV you purchased, you’ll probably have the older black Siri Remote or the modern aluminum Siri Remote.
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